Patient Access Specialist - Healthcare Admin & Scheduling

JAG PT; City of Yonkers (NY); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Education support

Career growth

Uniforms provided

HSA options

Life insurance

PTO

401(k) match

Tuition discounts

Job summary

JAG Physical Therapy in Yonkers, NY is seeking a Patient Access Representative to greet patients, schedule appointments, verify insurance, and maintain records in a fast-paced healthcare environment.

This full-time role supports obtaining authorizations and facilitating insurance processes while helping ensure smooth patient flow and high-quality service. Collaboration with clinical staff is essential for accurate information and exceptional patient care.

Qualifications

• High school diploma or equivalent.
• Completion of a medical assistant certificate program preferred.
• 1+ years of experience working as a medical receptionist/administrative assistant in the health care field.
• Excellent organizational and time management skills
• Strong interpersonal communication skills
• Ability to work independently or as part of a team
• Availability to travel throughout JAG locations for coverage. Following the JAG Travel policy.

Responsibilities

• Greeting patients and other visitors in the medical office.
• Answer patient questions and provide assistance and directions when necessary.
• Field all phone calls that arrive using our general office number.
• Utilize medical office software to schedule new and follow-up appointments for patients.
• Register new patients and update necessary records.
• Distribute forms and paperwork to patients to ensure that required fields are completed appropriately.
• Daily collection of patient financial responsibility
• Maintain confidentiality of all patient records.
• Completing and tracking insurance verifications, authorizations, and referrals.
• Knowledge of Workers' Compensation and Auto claim submissions.
• Perform other diverse duties as requested or required.

Skills

Interpersonal communication

Time management

Teamwork

Travel availability

Education

High school diploma or equivalent

Medical assistant certificate (preferred)

Tools

Medical office software

Job description

JAG Physical Therapy in Yonkers, NY is seeking a Patient Access Representative to greet patients, schedule appointments, verify insurance, and maintain records in a fast-paced healthcare environment.

This full-time role supports obtaining authorizations and facilitating insurance processes while helping ensure smooth patient flow and high-quality service. Collaboration with clinical staff is essential for accurate information and exceptional patient care.