Patient Access Specialist - Growth & Benefits

JAG One Physical Therapy LLC; Pennsville Township (NJ); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Education & training

Career growth opportunities

Uniforms provided

HSA options

Term life insurance ($10,000)

Job summary

JAG Physical Therapy is seeking a Patient Access Representative to greet patients, schedule appointments, and process registrations. You will verify insurances, collect payments, and maintain accurate records to support seamless clinic operations.

The role requires a high school diploma, medical office experience, and travel across JAG locations. Strong organizational and communication skills are essential for success in a fast-paced healthcare setting.

Qualifications

• High school diploma or equivalent.
• Completion of a medical assistant certificate program preferred.
• 1+ years of experience as a medical receptionist/administrative assistant in healthcare.
• Excellent organizational and time management skills.
• Strong interpersonal communication skills.
• Ability to work independently or as part of a team.
• Willingness to travel to JAG locations per policy.

Responsibilities

• Greet patients and visitors in the medical office.
• Answer patient questions and provide directions when necessary.
• Handle calls on the general office line.
• Schedule new and follow-up appointments using medical office software.
• Register new patients and update records.
• Distribute forms to ensure required fields are completed.
• Daily collection of patient financial responsibility.
• Maintain confidentiality of all patient records.
• Complete and track insurance verifications, authorizations, and referrals.
• Knowledge of Workers' Compensation and Auto claim submissions.
• Perform other duties as needed.

Skills

Interpersonal skills

Time management

Organizational skills

Teamwork

Independent worker

Education

High school diploma

Medical assistant certificate preferred

Tools

Medical office software

Job description

JAG Physical Therapy is seeking a Patient Access Representative to greet patients, schedule appointments, and process registrations. You will verify insurances, collect payments, and maintain accurate records to support seamless clinic operations.

The role requires a high school diploma, medical office experience, and travel across JAG locations. Strong organizational and communication skills are essential for success in a fast-paced healthcare setting.