Patient Access & Scheduling Specialist

PT Administrative Services LLC; City of Yonkers (NY); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Provided uniforms

HSA Options including dependent care,

medical, and commuter benefits

Life Insurance: $10,000.00 term, at no

up to 3 weeks PTO

401(k) with company match

Yearly review for growth opportunities

Tuition discounts for employees and 3

Job summary

JAG Physical Therapy seeks a Patient Access Representative to greet patients, schedule appointments, manage records, and assist with insurance authorizations. You will support operations across our outpatient clinics and ensure efficient patient flow in a fast-paced healthcare setting.

We offer education support, uniforms, HSA options, life insurance, PTO, 401(k), and tuition discounts. Travel across JAG locations is required to cover coverage needs.

Qualifications

• High school diploma or equivalent.
• Medical assistant certificate program preferred.
• 1+ years as medical receptionist/administrative assistant in health care.
• Strong organizational and time management skills.
• Excellent interpersonal communication.

Responsibilities

• Greet patients and visitors in the medical office.
• Answer questions and provide directions as needed.
• Field phone calls using the general office number.
• Use medical office software to schedule appointments.
• Register new patients and update records.
• Distribute forms to ensure complete information.
• Daily collection of patient financial responsibility.
• Maintain confidentiality of patient records.
• Complete and track insurance verifications, authorizations, and referrals.
• Know Workers' Compensation and Auto claim submissions.
• Perform other duties as required.

Skills

Excellent organizational skills

Strong interpersonal communication

Independent or collaborative work

Travel availability across JAG sites

Education

High school diploma or equivalent

Completion of medical assistant program (preferred)

Job description

JAG Physical Therapy seeks a Patient Access Representative to greet patients, schedule appointments, manage records, and assist with insurance authorizations. You will support operations across our outpatient clinics and ensure efficient patient flow in a fast-paced healthcare setting.

We offer education support, uniforms, HSA options, life insurance, PTO, 401(k), and tuition discounts. Travel across JAG locations is required to cover coverage needs.