Patient Access & Scheduling Coordinator

PT Administrative Services LLC; New York (NY); On-site; USD 24,000 - 26,000; Full time

Benefits offered by this job

Uniforms provided

HSA options (medical, dependent care,

Commuter benefits

3 weeks PTO

401(k) with company match

Life Insurance $10,000

Tuition discounts

TicketsAtWork/LifeMart

Job summary

JAG Physical Therapy is seeking a Patient Access Representative to ensure smooth operation of our outpatient setting. You will greet patients, manage appointments, keep precise records, and support essential administrative tasks to enable high-quality care.

We aim to deliver world-class service across 100 facilities in Pennsylvania, New Jersey, and New York. Candidates should have a high school diploma, 1+ year experience, and strong organizational and communication skills.

Qualifications

• High school diploma or equivalent required.
• Completion of a medical assistant certificate preferred.
• 1+ years of experience as a medical receptionist/administrative assistant.
• Excellent organizational and time-management skills.
• Strong interpersonal communication skills.
• Willingness to travel to JAG locations per policy.

Responsibilities

• Greet patients and visitors in the medical office.
• Answer patient questions and provide assistance and directions.
• Field calls using our general office number.
• Utilize medical office software to schedule appointments.
• Register new patients and update necessary records.
• Distribute forms to ensure required fields are completed.
• Daily collection of patient financial responsibility.
• Maintain confidentiality of patient records.
• Completing and tracking insurance verifications, authorizations, and referrals.
• Knowledge of Workers’ Compensation and Auto claim submissions.
• Perform other diverse duties as requested or required.

Skills

Interpersonal communication

Organizational skills

Time management

Teamwork

Travel readiness

Education

High school diploma or equivalent

Medical assistant certificate (preferred)

Tools

Medical office software

Job description

JAG Physical Therapy is seeking a Patient Access Representative to ensure smooth operation of our outpatient setting. You will greet patients, manage appointments, keep precise records, and support essential administrative tasks to enable high-quality care.

We aim to deliver world-class service across 100 facilities in Pennsylvania, New Jersey, and New York. Candidates should have a high school diploma, 1+ year experience, and strong organizational and communication skills.