Patient Access Specialist — Growth, Training & Benefits

Northwestern Medicine Central DuPage Hospital; Winfield (IL); On-site; USD 24,796 - 37,195; Full time

Benefits offered by this job

Tuition reimbursement

Student loan repayment

Professional development

Wellbeing fund

401(k) match

Medical, dental and vision coverage

Life insurance

Salary increase and incentive bonus

Paid time off and Holidays

Job summary

Northwestern Medicine Central DuPage Hospital is seeking a Patient Access Specialist to deliver high-quality patient support, manage registrations, and coordinate scheduling within Epic systems.

The role requires 2-3 years in customer service or medical office settings, strong communication skills, and ability to handle multiple tasks with accuracy. Full-time on-site work with comprehensive benefits and opportunities for growth are offered.

Qualifications

• 2-3 years customer service or medical office experience.
• Excellent written and verbal communication skills.
• Ability to read, write and communicate effectively in English with basic computer skills.

Responsibilities

• Provide outstanding customer service to patients and families.
• Verify insurance eligibility and collect patient information.
• Schedule appointments and coordinate with departments to direct patients.
• Maintain patient confidentiality per HIPAA and organizational standards.
• Assist in training and supporting teammates as needed.

Skills

Customer service

Multitasking

Communication

Data entry

Education

High School diploma or equivalent

Tools

Epic

NDAS/ASF

Job description

Northwestern Medicine Central DuPage Hospital is seeking a Patient Access Specialist to deliver high-quality patient support, manage registrations, and coordinate scheduling within Epic systems.

The role requires 2-3 years in customer service or medical office settings, strong communication skills, and ability to handle multiple tasks with accuracy. Full-time on-site work with comprehensive benefits and opportunities for growth are offered.