Patient Access Specialist — Growth & Perks

PT Solutions Physical Therapy; Olathe (KS); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Competitive compensation

Professional development

Career progression

PTO & EIB accrual

Endurance race reimbursement

Job summary

PT Solutions Physical Therapy is seeking a Patient Access Coordinator to be the first point of contact for patients, handling check-in/check-out, payments, and documentation with a focus on accuracy and patient experience.

You will support clinic operations, coordinate with care teams, and ensure HIPAA compliance while providing a positive, efficient visit for every patient at the Kansas location.

Qualifications

• High School diploma or GED required or equivalent.
• 1–2 years of customer service or healthcare front office experience preferred.
• Experience using EMR systems and scheduling platforms strongly preferred.
• Must meet all compliance, background check, and onboarding requirements.

Responsibilities

• Greet patients and manage check-in/check-out.
• Verify information and schedule follow-up appointments.
• Handle payments and explain financial responsibilities.
• Maintain accurate daily financial records and POS transactions.
• Support clinic operations: phones, referrals, and EMR documentation.
• Deliver a positive patient experience and address questions professionally.
• Ensure HIPAA compliance and accurate documentation standards.
• Coordinate care with therapists and internal teams.
• Provide coverage and support for clinic operations as needed.

Skills

Strong communication

Multitasking

Attention to detail

Collections & payments

Microsoft Office

Professional, empathetic approach

Workflow adherence

Problem solving

Independent & team work

Education

High School diploma or GED

Tools

EMR systems

Scheduling platforms

Microsoft Office

Job description

PT Solutions Physical Therapy is seeking a Patient Access Coordinator to be the first point of contact for patients, handling check-in/check-out, payments, and documentation with a focus on accuracy and patient experience.

You will support clinic operations, coordinate with care teams, and ensure HIPAA compliance while providing a positive, efficient visit for every patient at the Kansas location.