Patient Access Coordinator — Grow with a Care Team

PT Solutions; Killeen (TX); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Performance-based incentives

Professional development

Career progression

PTO and Sick Leave / EIB accrual

Endurance race reimbursement

Job summary

PT Solutions in Texas seeks a Patient Access Coordinator to greet patients, manage check-in/check-out, handle payments, and document accurately. You will support clinic operations and coordinate care with therapists, while ensuring HIPAA compliance.

This role offers professional development, mentorship, and a path for advancement within a nationwide physical therapy practice; compensation includes PTO, sick leave, and performance-based incentives.

Qualifications

• High School diploma or GED required.
• 1–2 years of customer service or healthcare front office experience preferred.
• Experience using EMR systems and scheduling platforms strongly preferred.
• Must meet all compliance, background check, and onboarding requirements.

Responsibilities

• Greet patients, manage check-in/check-out, verify information, and schedule follow-up appointments.
• Handle payments, explain financial responsibilities, and maintain accurate daily financial records.
• Support clinic operations by managing phones, schedules, referrals, and EMR documentation.
• Deliver a positive patient experience by assisting with questions and addressing concerns professionally.
• Ensure compliance with HIPAA, insurance processes, and accurate documentation standards.
• Collaborate with therapists and internal teams to coordinate care and resolve access or scheduling issues.
• Assist with clinic operations, special projects, and provide coverage support as needed.

Skills

Communication

Customer service

Multitasking

Attention to detail

Office software

Education

High School diploma or GED

Tools

Microsoft Office

EMR systems

Scheduling platforms

Job description

PT Solutions in Texas seeks a Patient Access Coordinator to greet patients, manage check-in/check-out, handle payments, and document accurately. You will support clinic operations and coordinate care with therapists, while ensuring HIPAA compliance.

This role offers professional development, mentorship, and a path for advancement within a nationwide physical therapy practice; compensation includes PTO, sick leave, and performance-based incentives.