Patient Access Specialist – Growth & Development

PT Solutions; Olathe (KS); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Competitive pay incentives

Professional development

Career progression

PTO & Sick Leave

Endurance race reimbursement

Job summary

PT Solutions Physical Therapy in Olathe, KS is seeking a Patient Access Coordinator to greet patients, manage check-in/out, handle payments, and maintain accurate records, supporting clinic operations and HIPAA compliant workflows.

The role offers competitive pay $17-20/hour, full-time hours Mon-Fri 7am-7pm, opportunities for professional development, PTO, and cross-functional team collaboration with therapists.

Qualifications

• Strong communication and customer service.
• Multitask effectively in a busy clinic.
• Accurate handling of information and payments.
• Explain financial responsibilities to patients clearly.
• Proficiency with MS Office and clinic software.
• Professional and patient-centered approach.
• Follow HIPAA, workflows, and compliance.
• Able to work independently and in a team.

Responsibilities

• Greet patients, manage check-in/check-out, verify information, and schedule follow-ups.
• Handle payments and explain financial responsibilities; maintain daily records.
• Support clinic operations: phones, scheduling, referrals, and EMR documentation.
• Deliver positive patient experiences and address questions professionally.
• Ensure HIPAA compliance and accurate documentation.
• Collaborate with therapists and internal teams to coordinate care.
• Assist with clinic operations and coverage as needed.

Skills

Strong communication

Multitasking

Attention to detail

Payment collection

MS Office

Empathetic care

Workflow compliance

Problem solving

Teamwork

Education

High School Diploma or GED

Tools

EMR systems

Scheduling platforms

Job description

PT Solutions Physical Therapy in Olathe, KS is seeking a Patient Access Coordinator to greet patients, manage check-in/out, handle payments, and maintain accurate records, supporting clinic operations and HIPAA compliant workflows.

The role offers competitive pay $17-20/hour, full-time hours Mon-Fri 7am-7pm, opportunities for professional development, PTO, and cross-functional team collaboration with therapists.