Patient Access Champion — Front Desk & Growth

PT Solutions; Odessa (FL); Hybrid; USD 22,000 - 25,000; Full time

Benefits offered by this job

PTO & Sick Leave

Professional Development

Career progression

Endurance race fee reimbursement

Job summary

PT Solutions in Odessa, FL is seeking a Patient Access Coordinator to manage check-in/out, payments, and documentation, ensuring a smooth clinic experience. You’ll support operations, coordinate with care teams, and help patients with questions while maintaining HIPAA compliance.

The role offers full-time hours with competitive pay, benefits, and opportunities for professional development within a nationwide physical therapy practice.

Qualifications

• High School diploma or GED required.
• 1–2 years of customer service or healthcare front office experience preferred.
• Experience using EMR systems and scheduling platforms strongly preferred.
• Must meet all compliance, background check, and onboarding requirements.

Responsibilities

• Greet patients, check-in/check-out, verify information, and schedule follow-up appointments.
• Handle payments, explain financial responsibilities, and maintain daily records.
• Support clinic operations, manage phones, referrals, and EMR documentation.
• Deliver a positive patient experience and address questions professionally.
• Ensure HIPAA compliance and accurate documentation standards.
• Collaborate with therapists and teams to coordinate care and resolve access issues.
• Provide coverage support and assist with special projects as needed.

Skills

Communication

Customer service

Multitask

Attention to detail

Payments collection

MS Office

Team player

Education

High School Diploma/GED

Tools

EMR systems

Scheduling platforms

Microsoft Office

Job description

PT Solutions in Odessa, FL is seeking a Patient Access Coordinator to manage check-in/out, payments, and documentation, ensuring a smooth clinic experience. You’ll support operations, coordinate with care teams, and help patients with questions while maintaining HIPAA compliance.

The role offers full-time hours with competitive pay, benefits, and opportunities for professional development within a nationwide physical therapy practice.