Patient Access Specialist (Day Shift) - Sign-On Bonus

Munson Healthcare; Traverse City (MI); Sur place; USD 34 000 - 42 000; Plein temps

Avantages offerts par ce poste

Sign-on bonus ($2,700)

Résumé du poste

Munson Healthcare is seeking a Patient Access Representative in Traverse City, MI for day shift. This role involves greeting patients, collecting information, and directing traffic within the facility to ensure smooth admissions and testing flow.

Ideal candidates have an associate degree or equivalent experience and 2+ years in customer service, preferably in healthcare. Union benefits, tuition support, and a supportive team culture are emphasized.

Qualifications

• Associate's degree or 2 years formal education or equivalent experience.
• Two (2) years' work experience in customer service, healthcare or business-related field.

Responsabilités

• Greet and direct patients, families to testing and surgical areas in a courteous, welcoming manner.
• Register patients by obtaining and verifying information in the registration system promptly.
• Provide information to promote patient understanding of procedures and hospital environment.
• Maintain confidentiality and keep offices and work areas orderly.
• Assist with department communications and support daily changes in information collection.
• Mentor new hires as a PAS preceptor.
• Shifts: M-F 7a-5:30p; weekends may be required in future.

Connaissances

Customer service

Healthcare experience

Formation

Associate's degree or 2 years formal education or equivalent experience

Description du poste

Munson Healthcare is seeking a Patient Access Representative in Traverse City, MI for day shift. This role involves greeting patients, collecting information, and directing traffic within the facility to ensure smooth admissions and testing flow.

Ideal candidates have an associate degree or equivalent experience and 2+ years in customer service, preferably in healthcare. Union benefits, tuition support, and a supportive team culture are emphasized.