Patient Access & Concierge Specialist

Munson Healthcare Careers; Gaylord (MI); On-site; USD 32,000 - 46,000; Part time

Job summary

Munson Healthcare Careers seeks a Patient Access Representative to warmly greet patients, verify information, and guide them to testing or surgery areas. You will ensure accurate registration data entry and explain procedures to patients with excellent communication.

This role requires strong people skills, confidentiality, and the ability to work with a diverse team in a busy healthcare setting. On-site with PRN/on-call shifts and vaccination requirements.

Qualifications

• Associate's degree or 2 years formal education or equivalent experience.
• Two (2) years' work experience in customer service, healthcare or business-related field.

Responsibilities

• Greet and direct patients and families to testing and surgical areas in a courteous, welcoming manner.
• Register patient information accurately into the registration system.
• Explain procedures and hospital environment clearly to patients and families.

Skills

Customer service

Healthcare experience

Communication skills

Education

Associate's degree

2 years formal education

Job description

Munson Healthcare Careers seeks a Patient Access Representative to warmly greet patients, verify information, and guide them to testing or surgery areas. You will ensure accurate registration data entry and explain procedures to patients with excellent communication.

This role requires strong people skills, confidentiality, and the ability to work with a diverse team in a busy healthcare setting. On-site with PRN/on-call shifts and vaccination requirements.