Patient Access & Insurance Coordinator

JAG PT; Englewood (NJ); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Ongoing education and training

Advancement opportunities

Provided uniforms

HSA options

Term Life Insurance (US$10,000)

Up to 3 weeks PTO

401(k) with company match

Tuition discounts

TicketsAtWork and LifeMart perks

Job summary

JAG Physical Therapy is seeking a Patient Access Representative to greet patients, schedule appointments, and manage registration with accuracy and compassion. You will support providers by obtaining authorizations and verifying insurance, while maintaining patient confidentiality in a fast-paced outpatient setting.

The ideal candidate has a high school diploma, healthcare receptionist experience, and strong organizational and communication skills.

Qualifications

• High school diploma or equivalent.
• Completion of a medical assistant certificate program preferred.
• 1+ years of experience as a medical receptionist/administrative assistant in healthcare.
• Excellent organizational and time management skills.
• Strong interpersonal communication skills.
• Ability to work independently or as part of a team.
• Availability to travel between JAG locations.

Responsibilities

• Greeting patients and other visitors in the medical office.
• Answer patient questions and provide assistance and directions when necessary.
• Field all phone calls that arrive using our general office number.
• Utilize medical office software to schedule new and follow-up appointments for patients.
• Register new patients and update necessary records.
• Distribute forms and paperwork to patients to ensure that required fields are completed appropriately.
• Daily collection of patient financial responsibility.
• Maintain confidentiality of all patient records.
• Completing and tracking insurance verifications, authorizations, and referrals.
• Knowledge of Workers’ Compensation and Auto claim submissions.
• Perform other diverse duties as requested or required.

Skills

Organizational skills

Time management

Interpersonal communication

Teamwork

Independent work

Travel readiness

Education

High school diploma or equivalent

Medical assistant certificate

Job description

JAG Physical Therapy is seeking a Patient Access Representative to greet patients, schedule appointments, and manage registration with accuracy and compassion. You will support providers by obtaining authorizations and verifying insurance, while maintaining patient confidentiality in a fast-paced outpatient setting.

The ideal candidate has a high school diploma, healthcare receptionist experience, and strong organizational and communication skills.