Patient Access Specialist: Growth and Impact in PT

PT Solutions Physical Therapy; Bradenton (FL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Professional development

Career progression

Paid time off & sick leave

Endurance race reimbursement

Job summary

PT Solutions Physical Therapy in Bradenton, FL is seeking a Patient Access Coordinator. You will greet patients, manage check-in/check-out, verify information, schedule follow-ups, and handle payments while ensuring accurate daily financial records.

You will support clinic operations, coordinate with care teams, and maintain a positive patient experience. A high school diploma or GED is required, with 1–2 years of front office experience preferred.

Qualifications

• High School diploma or GED required.
• 1–2 years of customer service or healthcare front office experience preferred.
• Experience using EMR systems and scheduling platforms preferred.
• Must meet all compliance, background check, and onboarding requirements.

Responsibilities

• Greet patients and manage check-in/check-out, verify information, and schedule follow-ups.
• Handle payments and explain financial responsibilities, maintaining daily records.
• Support clinic operations by managing phones, schedules, referrals, and EMR documentation.
• Deliver a positive patient experience by assisting with questions and addressing concerns professionally.
• Ensure HIPAA compliance, insurance processes, and documentation standards.
• Collaborate with therapists and teams to coordinate care and resolve access or scheduling issues.
• Assist with clinic operations, special projects, and provide coverage as needed.

Skills

Customer service

Communication

Multitasking

Attention to detail

Payments handling

Office software

Teamwork

HIPAA/compliance

Independent work

Education

High School diploma or GED

Tools

EMR systems

Scheduling platforms

Microsoft Office

Job description

PT Solutions Physical Therapy in Bradenton, FL is seeking a Patient Access Coordinator. You will greet patients, manage check-in/check-out, verify information, schedule follow-ups, and handle payments while ensuring accurate daily financial records.

You will support clinic operations, coordinate with care teams, and maintain a positive patient experience. A high school diploma or GED is required, with 1–2 years of front office experience preferred.