Patient Access Specialist - Frontline Care & Growth

r1rcm; Port Saint Joe (FL); Sur place; USD 22 000 - 29 000; Plein temps

Résumé du poste

R1 RCM Inc. is hiring a Patient Access Representative in Port Saint Joe, FL. This frontline role focuses on providing fast, compassionate access to care and guiding patients through check-in across multiple computer systems.

You will collaborate with care teams, verify insurance details, and help minimize delays in registration while delivering exceptional customer service in a high-volume setting.

Qualifications

• Exceptional customer service experience, communication and interpersonal skills.
• Strong composure and professional in a fast-paced environment.
• Ability to multitask and prioritize quickly with high attention to detail.
• Comfortable with shifting priorities based on patient needs.
• Experience with patient access, medical registration, insurance verification, or front desk is a plus (but not required).
• High School Diploma or GED.
• Ability to pass background check, drug test, and meet vaccination requirements.

Responsabilités

• Provide exceptional customer service and assist patients with check-in across multiple computer systems.
• Answer phones and gather accurate patient information quickly in a fast-paced environment.
• Support timely access to care by minimizing delays in registration and answering questions with confidence, clarity, and compassion.
• Build trust with patients during moments when they may be ill, anxious, confused, or overwhelmed.
• Navigate diverse insurance plans and coverage details, enter demographics and medical data, collect co-pays and provide cost estimates when applicable.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow

Connaissances

Customer service

Communication

Interpersonal skills

Multitasking

Attention to detail

Formation

High School Diploma or GED

Description du poste

R1 RCM Inc. is hiring a Patient Access Representative in Port Saint Joe, FL. This frontline role focuses on providing fast, compassionate access to care and guiding patients through check-in across multiple computer systems.

You will collaborate with care teams, verify insurance details, and help minimize delays in registration while delivering exceptional customer service in a high-volume setting.