Frontline Patient Access Specialist

r1rcm; Pensacola (FL); Sur place; USD 45 847 000 - 60 460 000; Plein temps

Résumé du poste

R1 RCM Inc. in Pensacola, FL is hiring a Patient Registration Representative to be the first point of contact for patients, ensuring fast, compassionate access to care across multiple computer systems.

You'll handle check-in, collect accurate information, answer questions, and minimize delays, while collaborating with nurses and care teams. Training provided, with growth opportunities in healthcare administration.

Qualifications

• Exceptional customer service experience and strong communication.
• Ability to multitask in a fast-paced environment with attention to detail.
• Pass background check, drug test and vaccination requirements.

Responsabilités

• Provide exceptional customer service and assist patients and families with check-in.
• Answer phones and gather accurate patient information quickly.
• Support timely access to care by minimizing delays in registration.
• Build trust with patients during moments of illness and anxiety.
• Navigate diverse insurance plans and collect co-pays.
• Collaborate with nurses, physicians, and care teams.

Connaissances

Customer service

Communication

Interpersonal skills

Multitask

Attention to detail

Formation

High School Diploma or GED

Description du poste

R1 RCM Inc. in Pensacola, FL is hiring a Patient Registration Representative to be the first point of contact for patients, ensuring fast, compassionate access to care across multiple computer systems.

You'll handle check-in, collect accurate information, answer questions, and minimize delays, while collaborating with nurses and care teams. Training provided, with growth opportunities in healthcare administration.