Compassionate Patient Access Specialist

R1-Rc; Port Saint Joe (FL); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

R1 RCM Inc. is hiring a Patient Access Representative at Ascension Sacred Heart Hospital Gulf in Port Saint Joe, FL. You are the first contact for patients and families, ensuring fast, compassionate access to care while navigating multiple computer systems to register accurately.

You will answer phones, collect accurate demographics, verify insurance, collect co-pays and provide cost estimates. You will coordinate with nurses and care teams to minimize delays and support smooth patient flow.

Qualifications

• Exceptional customer service experience and strong communication skills.
• Ability to stay composed in a fast-paced environment.
• Multitask efficiently with high attention to detail.
• Experience with patient access, medical registration, insurance verification, or front desk is a plus.

Responsibilities

• Provide exceptional customer service and assist patients and families with check-in across multiple computer systems.
• Answer phones and collect accurate patient information quickly.
• Support timely access to care by minimizing delays in registration.
• Navigate insurance plans and collect co-pays and provide cost estimates when applicable.
• Collaborate with nurses and care teams to ensure smooth patient flow.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Attention to detail

Adaptability

Education

High School Diploma or GED

Job description

R1 RCM Inc. is hiring a Patient Access Representative at Ascension Sacred Heart Hospital Gulf in Port Saint Joe, FL. You are the first contact for patients and families, ensuring fast, compassionate access to care while navigating multiple computer systems to register accurately.

You will answer phones, collect accurate demographics, verify insurance, collect co-pays and provide cost estimates. You will coordinate with nurses and care teams to minimize delays and support smooth patient flow.