Patient Access Specialist – Front Desk & Service

Froedtert Health; Milwaukee (WI); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Tuition assistance

Referral bonuses

403b plan

Medical/Dental/Vision/Life insurance

Job summary

Froedtert Health is looking for a Patient Access Service Representative (PASR) to deliver a welcoming and helpful patient experience at the CP-SARGEANT Health Center in Milwaukee. The role involves greeting patients, answering inquiries, and ensuring smooth front-desk operations.

The ideal candidate will have at least one year of receptionist or customer service experience, with preference for healthcare exposure.

Qualifications

• One year of experience as a receptionist or in a customer service role is required.
• Healthcare setting experience preferred but not required.

Responsibilities

• Greet patients and visitors in a friendly, proactive manner.
• Provide exceptional customer service in person and on the phone.
• Assist with front desk duties and basic administrative tasks.

Skills

Customer service

Communication

Microsoft Outlook

Microsoft Excel

Microsoft Word

Medical terminology

EpicCare (EMR)

Multitasking

Education

High School diploma

Tools

Microsoft Outlook

Excel

Word

Job description

Froedtert Health is looking for a Patient Access Service Representative (PASR) to deliver a welcoming and helpful patient experience at the CP-SARGEANT Health Center in Milwaukee. The role involves greeting patients, answering inquiries, and ensuring smooth front-desk operations.

The ideal candidate will have at least one year of receptionist or customer service experience, with preference for healthcare exposure.