Patient Access & Front Desk Specialist — On Site

Froedtert Health; Milwaukee (WI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Career development & tuition support

Referral bonuses

403b retirement plan

Health, dental, vision, life insurance

Employee assistance programs

Adoption assistance

Gym discounts

Job summary

Froedtert Health in Milwaukee, WI is seeking a Patient Access Service Representative (PASR) to deliver an exceptional front-of-house experience. You will proactively greet patients and visitors, provide outstanding customer service in person and on the phone, and support multiple clinic sites as a float when needed.

This on-site, full-time role offers 40 hours weekly with standard shift; requires strong communication, proficiency with Outlook, Excel and Word, and a willingness to work across

Qualifications

• High School diploma preferred.
• Experience in a healthcare setting preferred but not required.
• Strong communication and customer service skills.

Responsibilities

• Greet patients and visitors and provide front-of-house support.
• Answer phones and assist patients with needs.
• Support float across clinic sites to meet operational needs.

Skills

Effective communication

Multi-tasking

Organizational skills

Customer service

Microsoft Outlook

Excel

Word

EpicCare knowledge

Education

High School diploma or equivalent

Tools

EpicCare

Microsoft Outlook

Excel

Word

Job description

Froedtert Health in Milwaukee, WI is seeking a Patient Access Service Representative (PASR) to deliver an exceptional front-of-house experience. You will proactively greet patients and visitors, provide outstanding customer service in person and on the phone, and support multiple clinic sites as a float when needed.

This on-site, full-time role offers 40 hours weekly with standard shift; requires strong communication, proficiency with Outlook, Excel and Word, and a willingness to work across