On-Site Patient Access Specialist

Froedtert Health; Milwaukee (WI); On-site; USD 34,000 - 42,000; Part time

Benefits offered by this job

Paid time off

Tuition assistance

Academic partnership with MCW

Referral bonuses

403b retirement plan

Insurance: medical/dental/vision/life

Job summary

Froedtert Health in Milwaukee is seeking a Patient Access Service Representative to deliver an exceptional patient experience at the Froedtert Hospital facility. This on-site role handles front-desk interactions, greets patients, and supports phone inquiries with a welcoming, helpful manner.

The ideal candidate has at least one year in receptionist or customer service roles, preferably in healthcare, and strong communication, multi-tasking, and computer skills (Outlook/Excel/Word).

Qualifications

• Minimum of one year of experience as a receptionist or in a customer service field.
• Previous experience in a healthcare setting preferred but not required.

Responsibilities

• Greet patients and visitors in a friendly, helpful manner and provide outstanding customer service.
• Handle front-desk duties and phone inquiries with professionalism and efficiency.
• Support patient access processes to ensure a smooth patient experience.

Skills

Customer service

Communication

Multi-tasking

Education

High School diploma or equivalent

Tools

Microsoft Outlook

Excel

Word

EpicCare

Job description

Froedtert Health in Milwaukee is seeking a Patient Access Service Representative to deliver an exceptional patient experience at the Froedtert Hospital facility. This on-site role handles front-desk interactions, greets patients, and supports phone inquiries with a welcoming, helpful manner.

The ideal candidate has at least one year in receptionist or customer service roles, preferably in healthcare, and strong communication, multi-tasking, and computer skills (Outlook/Excel/Word).