On-Site Patient Access Specialist

Froedtert Health; West Bend (WI); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Career growth opportunities

Tuition assistance

Referral bonuses

Retirement plan 403(b)

Medical, dental, vision

Employee assistance programs

Gym membership discounts

Job summary

Froedtert Health seeks a Patient Access Service Representative (PASR) for on-site work at our CP-WEST BEND HEALTH CENTER facility and affiliated clinics in Wisconsin. The PASR greets patients, answers calls, and delivers a friendly, efficient front-desk experience.

This FLOAT role supports operations across multiple sites to ensure smooth patient flow. A minimum of one year in receptionist or customer service is required; high school diploma is preferred.

Qualifications

• Minimum of one year of receptionist or customer service experience.
• Healthcare setting experience preferred.
• High school diploma or GED preferred.
• Excellent communication and multi-tasking abilities.

Responsibilities

• Greet patients and visitors and deliver a friendly, efficient front-desk experience.
• Provide outstanding customer service in person and on the phone.
• Float to various clinic sites to support operational needs.

Skills

Customer service

Communication

Outlook

Excel

Word

EpicCare

Education

High school diploma or equivalent

Tools

EpicCare

Job description

Froedtert Health seeks a Patient Access Service Representative (PASR) for on-site work at our CP-WEST BEND HEALTH CENTER facility and affiliated clinics in Wisconsin. The PASR greets patients, answers calls, and delivers a friendly, efficient front-desk experience.

This FLOAT role supports operations across multiple sites to ensure smooth patient flow. A minimum of one year in receptionist or customer service is required; high school diploma is preferred.