Patient Access Specialist: Front Desk & Scheduling

GMC Geisinger Medical Center; United States; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health, dental and vision benefits

401(k) plan with Geisinger match

Generous PTO

Tuition reimbursement up to $5,000 per

Job summary

Geisinger Medical Center (GMC) in the United States is seeking an organized Front Desk Associate to provide frontline patient support and scheduling assistance. You will greet patients, verify demographics, and assist with check-in and check-out processes in a busy department.

The role requires strong communication, clerical accuracy, and the ability to explain financial obligations while collecting payments.

Qualifications

• High school diploma or GED required.
• Minimum 1 year related work experience preferred.
• Clerical/administrative skills and integrity.

Responsibilities

• Check patients in and verify demographics accurately.
• Support patient checkout and schedule follow-up appointments.
• Provide kiosk support for check-in where available.
• Explain insurance requirements and collect applicable payments.
• Maintain medical records and release as needed.

Skills

Clerical I

Communication

Customer Service

Office Politics & Confidentiality

Education

High School Diploma or Equivalent (GED)

Job description

Geisinger Medical Center (GMC) in the United States is seeking an organized Front Desk Associate to provide frontline patient support and scheduling assistance. You will greet patients, verify demographics, and assist with check-in and check-out processes in a busy department.

The role requires strong communication, clerical accuracy, and the ability to explain financial obligations while collecting payments.