Patient Access & Scheduling Specialist

Geisinger; Scranton (Lackawanna County); On-site; USD 19,000 - 28,000; Full time

Job summary

Geisinger Community Medical Center (GCMC) is seeking a regular, dayshift front desk associate to provide frontline support in the department. You will greet and register patients, assist with check-out and schedule follow-up appointments as applicable.

Responsibilities include verifying demographics, handling insurance information, explaining financial obligations, securing necessary signatures, and maintaining patient records.

Qualifications

• Front line reception and patient check-in responsibilities.
• Verifies demographics and assists with scheduling and registrations.
• Familiarity with insurance basics and privacy compliance.

Responsibilities

• Greets and registers patients, supports check-out and schedules follow-ups.
• Verifies patient demographics and processes insurance information.
• Communicates financial obligations and collects fees as applicable.
• Maintains medical records and assists with referrals and recalls.

Skills

Clinic Support Services

Communication

Computer Literacy

Customer Service

HIPAA Compliance

Multitasking

Organizing

Teamwork

Education

High School Diploma or GED

Job description

Geisinger Community Medical Center (GCMC) is seeking a regular, dayshift front desk associate to provide frontline support in the department. You will greet and register patients, assist with check-out and schedule follow-up appointments as applicable.

Responsibilities include verifying demographics, handling insurance information, explaining financial obligations, securing necessary signatures, and maintaining patient records.