Patient Access Specialist — Front Desk & Scheduling

Hanger; Louisville (KY); Sur place; USD 28 000 - 38 000; Plein temps

Avantages offerts par ce poste

Paid holidays

PTO (Vacation & Sick)

Health benefits

401k

Parental leave

Referral bonus

Mentorship programs

Résumé du poste

Hanger, Inc. is seeking a Front Desk / Receptionist to ensure a seamless experience for patients, staff, and referral sources. You will manage front office operations, greet patients, handle check-in/check-out, and support clinic services.

Ideal candidates have strong communication skills, computer proficiency, and prior reception or medical front office experience. A valid driver’s license is preferred. Join a team committed to empowering human potential in Louisville.

Qualifications

• High school diploma or equivalent required.
• Less than one year of customer service or related experience preferred.
• Experience in a receptionist role or medical front office procedures preferred.
• Must have or be eligible for a valid driver’s license.

Responsabilités

• Greet and assist patients at the front desk, provide information and answer inquiries.
• Verify and update patient demographics and insurance details at check-in; handle walk-in registrations.
• Collect patient payments including deductibles and co-pays at the front desk.
• Schedule follow-up appointments including casts, measurements, delivery and prosthetic care plans.
• Serve as a liaison for clinic services and patient experience programs.
• Collaborate with the Revenue Cycle Management team to obtain necessary patient information.
• Maintain accurate electronic health records for all patients.

Connaissances

Interpersonal skills

Oral communication

Written communication

Typing 30 wpm

Computer proficiency

Front desk experience

Medical front office familiarity

Formation

High School Diploma

Outils

Windows-based software

Email

Office equipment handling

Description du poste

Hanger, Inc. is seeking a Front Desk / Receptionist to ensure a seamless experience for patients, staff, and referral sources. You will manage front office operations, greet patients, handle check-in/check-out, and support clinic services.

Ideal candidates have strong communication skills, computer proficiency, and prior reception or medical front office experience. A valid driver’s license is preferred. Join a team committed to empowering human potential in Louisville.