Patient Access Coordinator: Front Desk & Scheduling Specialist

Hanger, Inc.; Olympia (WA); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k plan

Paid holidays

Vacation & Sick time

Job summary

Hanger, Inc. is seeking a friendly front desk receptionist to join our Washington clinics. You will greet patients, manage check-in, and support the front office with basic administrative tasks to ensure a seamless patient experience.

The ideal candidate has experience in a receptionist role or medical front office, strong communication skills, and proficiency with Windows-based software. A valid driver's license is required.

Qualifications

• High school diploma or equivalent required.
• Preferred background in receptionist or medical front office.
• Must have or be eligible for a valid driver's license.
• Typing speed of 30 wpm with good accuracy.

Responsibilities

• Greet patients and assist with inquiries at the front desk.
• Verify demographics and insurance at check-in; handle registrations.
• Collect payments including deductibles and copays at the front desk.
• Coordinate follow-up appointments for casts, measurements, and prosthetic care.
• Serve as liaison for clinic services and patient experience programs.
• Collaborate with Revenue Cycle Management to obtain necessary patient information.
• Maintain accurate and complete electronic health records.

Skills

Customer service

Receptionist

Front desk

Computer skills

Education

High school diploma

Job description

Hanger, Inc. is seeking a friendly front desk receptionist to join our Washington clinics. You will greet patients, manage check-in, and support the front office with basic administrative tasks to ensure a seamless patient experience.

The ideal candidate has experience in a receptionist role or medical front office, strong communication skills, and proficiency with Windows-based software. A valid driver's license is required.