Patient Access Specialist - Front Desk & Scheduling

Geisinger; Lewistown (Mifflin County); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Healthcare benefits

Vision and dental benefits

Job summary

Geisinger is seeking a front-line office support professional to greet patients, register demographics, support check-out processes, and schedule future appointments. The role involves processing insurance information and coordinating follow-ups in a healthcare setting.

Responsibilities include patient check-in, communicating financial obligations, maintaining privacy, and ensuring timely completion of required forms and referrals. Office environment with standard healthcare policies applies.

Qualifications

• Greeting patients and registering demographics accuracy.
• Reading and interpreting insurance responses.
• Discussing financial obligations and collecting payments.
• Scheduling follow-up appointments and referrals.

Responsibilities

• Greet and register incoming patients and verify demographics.
• Explain insurance requirements and process patient check-in.
• Read and interpret insurance responses and assign primary/secondary/tertiary coverages.
• Communicate financial obligations and collect payments at time of service.
• Complete regulatory forms and maintain patient confidentiality.

Skills

Customer service

Medical office

HIPAA compliance

Education

High School Diploma or GED

Job description

Geisinger is seeking a front-line office support professional to greet patients, register demographics, support check-out processes, and schedule future appointments. The role involves processing insurance information and coordinating follow-ups in a healthcare setting.

Responsibilities include patient check-in, communicating financial obligations, maintaining privacy, and ensuring timely completion of required forms and referrals. Office environment with standard healthcare policies applies.