Patient Access Specialist: Front Desk & Scheduling

Geisinger Clinic; Danville (PA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Full benefits from day one

Tuition reimbursement

Life insurance

401(k) plan

Paid time off (PTO)

Job summary

Geisinger Medical Center is hiring a front desk associate to provide frontline office support for the department. You will greet and register patients, verify demographics, support the check-out process and schedule future appointments as needed.

Responsibilities include understanding insurance requirements, communicating financial obligations, maintaining patient records, and ensuring smooth appointment flow. A high school diploma and at least one year of related experience are preferred.

Qualifications

• High School Diploma or GED required.
• Minimum of 1 year related work experience preferred.
• Clerical and customer service skills required.

Responsibilities

• Greet and register incoming patients and support check-in procedures.
• Verify demographics and assist with scheduling follow-up appointments.
• Explain insurance rank and collect payments as applicable.
• Maintain patient records and ensure confidentiality.
• Support multi-channel messaging for appointments and referrals.

Skills

Clerical I

Communication

Customer Service

Office Politics

Confidentiality

Education

High School Diploma or GED

Job description

Geisinger Medical Center is hiring a front desk associate to provide frontline office support for the department. You will greet and register patients, verify demographics, support the check-out process and schedule future appointments as needed.

Responsibilities include understanding insurance requirements, communicating financial obligations, maintaining patient records, and ensuring smooth appointment flow. A high school diploma and at least one year of related experience are preferred.