Patient Access & Registration Specialist

Geisinger; Danville (PA); On-site; USD 32,000 - 42,000; Full time

Job summary

Geisinger is seeking a Front Desk/Patient Access representative to provide front-line support in a hospital setting. You will greet patients, verify demographics, schedule appointments, and assist with the check-out process, while ensuring HIPAA compliance and patient privacy.

The role emphasizes clerical excellence, strong communication, and professional conduct in a fast-paced medical environment. Experience in a healthcare front desk is preferred.

Qualifications

• Proven clerical and front-desk skills.
• Strong communication and customer service abilities.
• Maintain patient confidentiality and privacy.

Responsibilities

• Greet and register incoming patients and support check-out processes.
• Schedule follow-up appointments and coordinate with departments as needed.
• Explain insurance and financial responsibilities; collect fees at point of service.
• Handle multi-channel messages related to appointments, referrals, and concerns.

Skills

Clerical I

Communication

Customer Service

Confidentiality

Education

High School Diploma or GED

Job description

Geisinger is seeking a Front Desk/Patient Access representative to provide front-line support in a hospital setting. You will greet patients, verify demographics, schedule appointments, and assist with the check-out process, while ensuring HIPAA compliance and patient privacy.

The role emphasizes clerical excellence, strong communication, and professional conduct in a fast-paced medical environment. Experience in a healthcare front desk is preferred.