Patient Access & Scheduling Specialist

Geisinger; Scranton (Lackawanna County); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health benefits from day one

Tuition reimbursement

PTO

Life insurance

Disability coverage

Job summary

Geisinger is seeking a Patient Access Representative to provide front-line support, greet and register patients, verify demographics, and assist with scheduling and payments. The role emphasizes compassionate, professional patient interactions to ensure a positive experience.

The position requires a HS diploma or GED and a minimum of 1 year of related experience. It is an on-site role within a busy clinic environment with comprehensive benefits and growth opportunities.

Qualifications

• HS diploma or GED required.
• Minimum of 1 year related work experience preferred.
• Excellent communication and empathy when interacting with patients.
• Ability to manage front desk tasks and scheduling effectively.

Responsibilities

• Greet and register incoming patients and verify demographics.
• Support patient check-out and schedule future appointments as applicable.
• Explain insurance rank per encounter and read/interpret insurance responses.
• Obtain necessary consent, disclosures, and signatures from patients.
• Communicate financial obligations and collect fees at time of service.

Skills

Front desk

Patient scheduling

Insurance verification

Cash handling

Communication

Education

HS diploma or GED

Job description

Geisinger is seeking a Patient Access Representative to provide front-line support, greet and register patients, verify demographics, and assist with scheduling and payments. The role emphasizes compassionate, professional patient interactions to ensure a positive experience.

The position requires a HS diploma or GED and a minimum of 1 year of related experience. It is an on-site role within a busy clinic environment with comprehensive benefits and growth opportunities.