Patient Access Specialist: Front Desk & Scheduling

Geisinger; Pottsville (Schuylkill County); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

401(k) plan

Free Care.com membership

EAP program

Wellness program

Job summary

Geisinger Primary Care Pottsville is seeking an entry-level front desk associate to support daily office operations in a patient-focused environment. You will greet and register patients, verify demographics, and assist with scheduling future appointments.

Responsibilities include handling insurance information, communicating financial obligations, and ensuring HIPAA privacy standards are followed. This role is office-based and requires strong clerical and customer service skills.

Qualifications

• High School Diploma or GED required.
• Minimum of 1 year related work experience preferred.
• Strong clerical and customer service skills required.

Responsibilities

• Greet and register incoming patients and support patient check-out.
• Schedule future appointments as applicable.
• Verify demographics and assist with insurance processes.
• Communicate financial obligations and collect fees as appropriate.
• Maintain patient confidentiality and HIPAA compliance.

Skills

Clerical

Communication

Customer Service

Confidentiality

Education

High School Diploma or GED

Job description

Geisinger Primary Care Pottsville is seeking an entry-level front desk associate to support daily office operations in a patient-focused environment. You will greet and register patients, verify demographics, and assist with scheduling future appointments.

Responsibilities include handling insurance information, communicating financial obligations, and ensuring HIPAA privacy standards are followed. This role is office-based and requires strong clerical and customer service skills.