Patient Access Specialist - Front Desk & Scheduling

Hanger Clinic; Lafayette (CO); On-site; USD 24,452 - 30,307; Full time

Benefits offered by this job

Competitive Compensation Packages

8 Paid National Holidays

4 Floating Holidays

PTO: Vacation and Sick time

Medical, Dental, and Vision Benefits

401k Savings and Retirement Plan

Paid Parental Bonding Leave

Employee Referral Bonus Program

Mentorship Programs

Job summary

Hanger Clinic in Lafayette, CO, seeks a Patient Access Coordinator to manage front desk operations and ensure a smooth patient experience. You will greet patients, handle registrations, verify insurance, and support the clinic’s scheduling and billing tasks.

The role requires a high school diploma, strong communication skills, and computer proficiency; prior front office or medical office experience is preferred. This is a full-time, in-office position in Colorado.

Qualifications

• High school diploma or equivalent required.
• Talent Sorter assessment may be used in selection.
• Less than one year of customer service or related experience preferred.
• Experience in a receptionist role or medical front office procedures preferred.
• Valid driver’s license and driving record per company policy.

Responsibilities

• Greet and assist patients at arrival; provide information on wait times.
• Verify and update patient demographics and insurance at check-in; handle walk-ins.
• Collect patient payments (deductibles, copays, coinsurance) at front desk.
• Coordinate follow-up appointments including cast/measure delivery and prosthetic care plans.
• Serve as liaison for clinic services and provide information on patient resources.
• Collaborate with Revenue Cycle Management to obtain necessary patient information.
• Maintain accurate and complete electronic health records for all patients.

Skills

Communication skills

Computer proficiency

Front desk / reception experience

Medical front office procedures

Typing speed 30 wpm

Education

High school diploma or equivalent

Tools

Windows-based software

Email (Outlook)

Job description

Hanger Clinic in Lafayette, CO, seeks a Patient Access Coordinator to manage front desk operations and ensure a smooth patient experience. You will greet patients, handle registrations, verify insurance, and support the clinic’s scheduling and billing tasks.

The role requires a high school diploma, strong communication skills, and computer proficiency; prior front office or medical office experience is preferred. This is a full-time, in-office position in Colorado.