Patient Access & Scheduling Specialist

Hanger Clinic; Henderson (NV); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

8 paid national holidays

4 floating holidays

PTO – Vacation and Sick time

Medical, Dental, Vision benefits

401k Savings and Retirement Plan

Parental bonding leave

Employee referral bonus program

Mentorship programs

Job summary

Hanger Clinic is seeking a Patient Access Coordinator to ensure a seamless patient experience at the Henderson location. You will manage front desk operations, check-in, insurance verification, and payment collection while guiding patients through scheduling and care processes.

The role emphasizes strong communication, computer proficiency, and accurate data entry, supporting the clinic's focus on high-quality patient care and service standards.

Qualifications

• High school diploma or equivalent required.
• Less than one year of customer service or front desk experience required.
• Experience in a receptionist role or medical front office procedures preferred.
• Must have or be eligible to obtain a valid driver's license and acceptable driving record.

Responsibilities

• Greet and assist patients at arrival, provide wait time information.
• Verify and update patient demographics and insurance at check-in.
• Collect patient payments including deductibles and copays.
• Coordinate follow-up appointments and prosthetic care plans.
• Serve as liaison for patient experience programs and resources.
• Collaborate with Revenue Cycle Management to obtain patient information.
• Maintain accurate electronic health records for all patients.

Skills

Customer service experience

Receptionist/front office experience

Strong communication skills

Typing 30 wpm

Work with handicapped individuals

Proficiency with Windows-based systems

Medical terminology knowledge

Education

High school diploma or equivalent

Tools

EHR systems

Windows OS

Job description

Hanger Clinic is seeking a Patient Access Coordinator to ensure a seamless patient experience at the Henderson location. You will manage front desk operations, check-in, insurance verification, and payment collection while guiding patients through scheduling and care processes.

The role emphasizes strong communication, computer proficiency, and accurate data entry, supporting the clinic's focus on high-quality patient care and service standards.