Patient Access Specialist - Front Desk & Scheduling

Hanger; Chillicothe (OH); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive compensation

8 paid National Holidays & 4 floating

PTO: vacation and sick time

Medical, dental, vision benefits

401k plan

Parental bonding leave

Referral bonus program

Mentorship programs

Job summary

Hanger, Inc. in Chillicothe, OH is seeking a receptionist to ensure a seamless experience for patients, staff and referral sources by managing front office operations with professionalism.

You will greet patients, verify demographics and insurance, collect payments, schedule appointments, and support clinic services, while maintaining accurate electronic health records. The role requires a high school diploma, strong communication, and computer proficiency; prior front desk or medical office

Qualifications

• High school diploma or equivalent required.
• Front desk or medical front office experience preferred.
• Excellent communication and interpersonal skills.

Responsibilities

• Greet and assist patients at the front desk, provide wait time info and answer inquiries.
• Verify demographics and insurance during check-in; handle walk-ins.
• Collect patient payments (deductibles, copays, coinsurance) at the front desk.
• Schedule follow-up appointments and coordinate prosthetic care-related visits.
• Maintain accurate electronic health records and support clinic services.

Skills

Front desk experience

Strong communication

Interpersonal skills

Education

High school diploma

Tools

Windows-based software

Email proficiency

Job description

Hanger, Inc. in Chillicothe, OH is seeking a receptionist to ensure a seamless experience for patients, staff and referral sources by managing front office operations with professionalism.

You will greet patients, verify demographics and insurance, collect payments, schedule appointments, and support clinic services, while maintaining accurate electronic health records. The role requires a high school diploma, strong communication, and computer proficiency; prior front desk or medical office