Patient Access Specialist - Front Desk & Scheduling

PT Solutions Physical Therapy; Canton (GA); On-site; USD 22,000 - 25,000; Full time

Job summary

PT Solutions Physical Therapy in Canton, GA is seeking a Patient Access Coordinator to greet patients, manage check-in/out, handle payments, and support daily clinic operations. You’ll coordinate with therapists and care teams to ensure smooth access and scheduling while maintaining HIPAA-compliant records.

The role emphasizes strong communication, multitasking, and accuracy, with opportunities for growth in a nationwide practice and competitive hourly pay.

Qualifications

• High School or GED diploma required.
• 1–2 years of customer service or front office healthcare experience preferred.
• Experience with EMR systems and scheduling platforms preferred.
• Must meet compliance, background check, and onboarding requirements.

Responsibilities

• Greet patients, manage check-in/check-out, verify information, and schedule follow-up appointments.
• Handle payments, explain financial responsibilities, and maintain daily financial records.
• Support clinic operations by managing phones, schedules, referrals, and EMR documentation.
• Provide a positive patient experience and address questions or concerns professionally.
• Ensure HIPAA compliance and accurate documentation.
• Collaborate with therapists and teams to coordinate care and resolve access issues.
• Assist with clinic operations, special projects, and coverage as needed.

Job description

PT Solutions Physical Therapy in Canton, GA is seeking a Patient Access Coordinator to greet patients, manage check-in/out, handle payments, and support daily clinic operations. You’ll coordinate with therapists and care teams to ensure smooth access and scheduling while maintaining HIPAA-compliant records.

The role emphasizes strong communication, multitasking, and accuracy, with opportunities for growth in a nationwide practice and competitive hourly pay.