Patient Access & Front Desk Specialist — Career Growth & PTO

PT Solutions; Georgia; Presencial; USD 22.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Career development

PTO & Sick Leave

Professional growth opportunities

Descripción de la vacante

PT Solutions Physical Therapy in Georgia is seeking a diligent Patient Access Coordinator to greet patients, manage check-in/check-out, verify information, and schedule follow-ups while supporting accurate financial records.

You will collaborate with therapists and care teams to coordinate access, handle payments, and maintain HIPAA-compliant documentation, contributing to a positive, efficient clinic experience and ongoing patient satisfaction.

Formación

• High school diploma or GED required; diploma submission for highest education obtained.
• 1–2 years of customer service or healthcare front office experience preferred.
• Experience using EMR systems and scheduling platforms preferred.
• Must meet all compliance, background check, and onboarding requirements.

Responsabilidades

• Greet patients, manage check-in/check-out, verify information, and schedule follow-up appointments.
• Handle payments, explain financial responsibilities, and maintain accurate daily financial records.
• Support clinic operations by managing phones, schedules, referrals, and EMR documentation.
• Deliver a positive patient experience by assisting with questions and addressing concerns professionally.
• Ensure compliance with HIPAA, insurance processes, and accurate documentation standards.
• Collaborate with therapists and internal teams to coordinate care and resolve access or scheduling issues.
• Assist with clinic operations, special projects, and provide coverage support as needed.

Conocimientos

Strong communication

Customer service

Multitask

Attention to detail

Payment collection

MS Office

Empathetic

Work independently

Team player

Compliance

Educación

High School diploma or GED

Herramientas

Microsoft Office

Descripción del empleo

PT Solutions Physical Therapy in Georgia is seeking a diligent Patient Access Coordinator to greet patients, manage check-in/check-out, verify information, and schedule follow-ups while supporting accurate financial records.

You will collaborate with therapists and care teams to coordinate access, handle payments, and maintain HIPAA-compliant documentation, contributing to a positive, efficient clinic experience and ongoing patient satisfaction.