Patient Access Specialist — Front Desk & Scheduling

Socket.dev; California (MO); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Wellness coverage

401(k) match

Paid holidays

Employee referral bonuses

Time off

Job summary

Socket.dev is hiring a Registration Coordinator to guide patients through the check-in process, verify insurance details, collect payments, and coordinate appointments. The role emphasizes friendly service, attention to accuracy, and teamwork across the front office.

Applicants should have a high school diploma (or GED) and related medical front office training, with Spanish language ability preferred. The position typically operates Monday–Friday, 8am–5pm, on-site with travel between clinic

Qualifications

• High school diploma or GED or equivalent.
• Completion of a medical front office program or on-the-job training with emphasis on customer service.
• Bilingual Spanish preferred; strong communication with patients and staff.

Responsibilities

• Greet patients and visitors warmly upon entrance.
• Answer and direct multiple phone lines; check voicemails.
• Process patient payments via credit card or cash; balance cash drawer daily.
• Schedule, reschedule and confirm appointments.
• Verify insurances across multiple websites for scheduled visits.
• Assist patients at checkout with paperwork and labs as needed.
• Maintain task lists and work as a team with colleagues.
• Update demographics and paperwork before patients are seen.
• Keep the schedule on track and communicate delays to back-office.
• Assist ill or distraught patients as necessary.
• Troubleshoot patient questions or requests.
• Maintain a neat reception and waiting area; proper communication with staff.
• Take on other duties assigned to front office staff.

Skills

Customer service

Front desk

Bilingual Spanish

EMR input

Phone etiquette

Office skills

Education

High school diploma or GED

Medical front office program

Tools

EMR software

Job description

Socket.dev is hiring a Registration Coordinator to guide patients through the check-in process, verify insurance details, collect payments, and coordinate appointments. The role emphasizes friendly service, attention to accuracy, and teamwork across the front office.

Applicants should have a high school diploma (or GED) and related medical front office training, with Spanish language ability preferred. The position typically operates Monday–Friday, 8am–5pm, on-site with travel between clinic