Patient Access Specialist: Front Desk & Financial Clearance

Mercy; Edmond (OK); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off (PTO)

Tuition assistance

Retirement plan with company match

Job summary

Mercy seeks a Patient Access Representative to be the first point of contact for patients at our Edmond location. You will facilitate entry into Mercy facilities, handling scheduling, registration, benefit verification, pre-certification and financial clearance with a focus on accuracy and compassionate service.

You will explain financial responsibilities, discuss payment options and assist patients with financial assistance resources, while maintaining compliance with insurance guidelines and

Qualifications

• Ability to communicate effectively both orally and in writing.
• Excellent telephone etiquette and professional demeanor.
• Proven ability to organize work and manage deadlines.

Responsibilities

• Schedule, register, verify benefits, pre-certify and obtain financial clearance.
• Explain patient financial responsibility and discuss payment options.
• Gather accurate patient data and maintain records across systems.
• Communicate financial responsibilities and assist with resources as needed.
• Serve as mentor to co-workers and represent Mercy professionally.

Skills

Communication

People skills

Attention to detail

Written communication

Organization

Customer service

Education

High school diploma or equivalent

Job description

Mercy seeks a Patient Access Representative to be the first point of contact for patients at our Edmond location. You will facilitate entry into Mercy facilities, handling scheduling, registration, benefit verification, pre-certification and financial clearance with a focus on accuracy and compassionate service.

You will explain financial responsibilities, discuss payment options and assist patients with financial assistance resources, while maintaining compliance with insurance guidelines and