Patient Access & Financial Concierge

Mercy; Joplin (MO); Sur place; USD 19 000 - 28 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision coverage

Paid time off

Tuition support

Matched retirement plans

Résumé du poste

Mercy is seeking a Patient Access Representative to greet patients and manage intake at Mercy facilities. You will schedule, register, verify insurance, obtain pre-certifications and secure financial clearance as part of the patient journey.

You will communicate clearly about financial responsibility, payment options and available assistance, maintaining accurate records and working with a compassionate, service-focused mindset.

Qualifications

• Ability to communicate effectively both orally and in writing, excellent telephone etiquette required.
• Ability to establish and maintain positive working relationships with patients, staff and insurers.
• Strong organizational skills and attention to detail.
• Experience with computers, data entry and basic insurance concepts.

Responsabilités

• Facilitate all components of a patient’s entrance into Mercy facilities, including scheduling and registration.
• Verify benefits, obtain pre-certifications and coordinate financial clearance.
• Document patient financial conversations and resources provided.
• Explain payment options and available financial assistance to patients.

Connaissances

Communication

Customer service

Attention to detail

Medical terminology

Data entry

Phone etiquette

Formation

High School diploma

Description du poste

Mercy is seeking a Patient Access Representative to greet patients and manage intake at Mercy facilities. You will schedule, register, verify insurance, obtain pre-certifications and secure financial clearance as part of the patient journey.

You will communicate clearly about financial responsibility, payment options and available assistance, maintaining accurate records and working with a compassionate, service-focused mindset.