Patient Access Specialist | Front Desk & Care Liaison

Hanger; Indianapolis (IN); Presencial; USD 19 000 - 25 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive compensation packages

8 paid national holidays & 4 floating

PTO: Vacation & Sick time

Medical, dental, and vision benefits

401k retirement plan

Parental bonding leave

Employee referral bonus

Mentorship programs

Resumo da oferta

Hanger, Inc. is seeking a Front Desk Receptionist to ensure a seamless experience for patients and staff. You will greet patients, verify demographics and insurance, and process payments at the front desk.

You’ll also schedule follow-ups and coordinate with the clinic team to support patient care. The role requires strong communication, basic computer skills, and a background in medical front office procedures.

Qualificações

• High school diploma or equivalent required.
• Minimum 1 year in customer service or front desk preferred.
• Experience in medical front office is a plus.
• Ability to obtain a valid driver’s license as needed.

Responsabilidades

• Greet and assist patients at the front desk and provide wait-time details.
• Verify patient demographics and insurance during check-in; handle walk-ins.
• Process patient payments including deductibles and co-pays at the front desk.
• Schedule follow-up appointments and prosthetic care-related visits.
• Serve as liaison for clinic services and patient experience programs.
• Collaborate with Revenue Cycle Management to obtain patient information.
• Maintain accurate electronic health records for patients.

Conhecimentos

Interpersonal communication

Telephone etiquette

Written communication

Typing speed 30 wpm

Formação académica

High school diploma or equivalent

Ferramentas

Windows-based software

Descrição da oferta de emprego

Hanger, Inc. is seeking a Front Desk Receptionist to ensure a seamless experience for patients and staff. You will greet patients, verify demographics and insurance, and process payments at the front desk.

You’ll also schedule follow-ups and coordinate with the clinic team to support patient care. The role requires strong communication, basic computer skills, and a background in medical front office procedures.