Patient Access & Front Desk Specialist

Hanger Inc; Williamsport (Lycoming County); In loco; USD 27.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive compensation

8 paid holidays + 4 floating holidays

Medical, Dental, and Vision benefits

401k retirement plan

Parental bonding leave

Referral bonus program

Mentorship programs

Descrizione del lavoro

Hanger, Inc. is seeking a Front Desk/Receptionist to ensure a seamless experience for patients, staff, and referral sources at our clinics. You will handle front desk duties, patient check-ins, payments, scheduling, and basic administrative tasks.

The ideal candidate has a background in front-office reception with strong communication skills and computer proficiency, and may have medical front office experience. Valid driver's license is required.

Competenze

• High school diploma or equivalent required.
• Less than one year of customer service, administrative or related experience required.
• Experience in a receptionist position or medical front office preferred.
• Must have, or be eligible to obtain, a valid driver's license and driving record.
• Talent Sorter assessment will be administered as part of selection.

Mansioni

• Greet and assist patients at the front desk and provide wait-time information.
• Verify and update patient demographics and insurance during check-in; handle walk-ins.
• Collect patient payments including deductibles and co-pays at the front desk.
• Schedule follow-up appointments including casts, measurements, deliveries, and prosthetic care plans.
• Serve as liaison for clinic services and patient experience programs; provide resources information.
• Collaborate with Revenue Cycle Management to obtain necessary patient information.
• Maintain accurate electronic health records for all patients.

Conoscenze

Interpersonal skills

Verbal & written communication

Front desk experience

Typing 30 wpm

Computer literacy

Ability to work with handicapped

Formazione

High school diploma

Strumenti

Windows OS

Email & office software

Descrizione del lavoro

Hanger, Inc. is seeking a Front Desk/Receptionist to ensure a seamless experience for patients, staff, and referral sources at our clinics. You will handle front desk duties, patient check-ins, payments, scheduling, and basic administrative tasks.

The ideal candidate has a background in front-office reception with strong communication skills and computer proficiency, and may have medical front office experience. Valid driver's license is required.