Patient Access Specialist - Front Desk & Care Coordination

Hanger, Inc.; Sacramento (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Holidays and PTO

Medical benefits

401k and retirement plan

Parental leave

Referral bonus

Mentorship program

Job summary

Hanger, Inc. is seeking a front desk receptionist to ensure a seamless patient experience by greeting visitors, handling inquiries, and guiding them through registrations at the front desk in a medical clinic environment.

The role emphasizes clear communication, computer proficiency, and the ability to manage patient flow, payments, and scheduling while supporting the clinic team in daily operations.

Qualifications

• High school diploma or equivalent required.
• Talent Sorter assessment may be used in selection.
• Less than one year of customer service/admin/related experience required.
• Receptionist or medical front office experience preferred.
• Valid driver’s license and driving record per policy.

Responsibilities

• Greet patients and provide information at the front desk.
• Verify demographics and insurance during check-in; handle registrations.
• Collect payments (deductibles, copays, coinsurance) at the front desk.
• Schedule follow-up appointments, casts/measures, and prosthetic care plans.
• Serve as liaison for patient experience programs and resources.
• Collaborate with Revenue Cycle Management to obtain patient information.
• Maintain accurate electronic health records for all patients.

Skills

Front desk / Reception experience

Communication skills

Computer proficiency

Education

High school diploma

Tools

Windows OS

Office equipment

Job description

Hanger, Inc. is seeking a front desk receptionist to ensure a seamless patient experience by greeting visitors, handling inquiries, and guiding them through registrations at the front desk in a medical clinic environment.

The role emphasizes clear communication, computer proficiency, and the ability to manage patient flow, payments, and scheduling while supporting the clinic team in daily operations.