Patient Access & Scheduling Specialist

Hanger Clinic; Fort Worth (TX); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Holidays

PTO & leave

Health benefits

401k plan

Parental leave

Referral bonus

Mentorship program

Job summary

Hanger Clinic is seeking a Patient Access Coordinator to ensure a seamless experience for patients, staff and referral sources by managing front office operations. The ideal candidate will have a background in front desk or reception work with strong communication skills and computer proficiency.

Your impact includes greeting patients, updating demographics and insurance details, collecting payments, coordinating follow-up appointments, and supporting clinic services with accurate electronic

Qualifications

• High school diploma or equivalent required.
• Background in front desk or reception work preferred.
• Less than one year of customer service or administrative experience required.
• Experience in medical front office procedures preferred.
• Must have or be eligible for a valid driver's license.

Responsibilities

• Greet and assist patients upon arrival, provide wait times and respond to inquiries at the front desk.
• Verify and update patient demographics and insurance details during check-in; handle walk-in registrations.
• Collect patient payments, including deductibles, copays, and coinsurance at the front desk.
• Coordinate follow-up appointments, including cast and measure, delivery, and prosthetic care plans.
• Serve as a liaison for clinic services, information on patient experience programs and resources.
• Collaborate with Revenue Cycle Management to obtain patient information.
• Maintain accurate electronic health records for all patients.

Skills

Front desk reception

Customer service

Communication skills

Computer proficiency

Education

High school diploma

Tools

Windows OS

Microsoft Outlook

EHR systems

Job description

Hanger Clinic is seeking a Patient Access Coordinator to ensure a seamless experience for patients, staff and referral sources by managing front office operations. The ideal candidate will have a background in front desk or reception work with strong communication skills and computer proficiency.

Your impact includes greeting patients, updating demographics and insurance details, collecting payments, coordinating follow-up appointments, and supporting clinic services with accurate electronic