Patient Access Specialist: Front Desk & Care Coordination

Hanger, Inc.; Kingman (AZ); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401k retirement plan

Paid parental leave

8+ paid holidays per year

Employee referral bonus

Job summary

Hanger, Inc. is seeking a front desk receptionist to ensure a seamless experience for patients, staff and referral sources. The role emphasizes front desk operations, patient check-ins, insurance verification and accurate record keeping.

Strong communication, computer proficiency and a positive, patient-centered approach are essential. Candidate should have a background in receptionist work with medical front office exposure; a valid driver’s license may be required.

Qualifications

• High school diploma or equivalent.
• Less than one year of customer service or receptionist experience.
• Experience in medical front office procedures preferred.
• Valid driver’s license and driving record acceptable per policy.

Responsibilities

• Greet and assist patients at the front desk with a courteous demeanor.
• Verify and update patient demographics and insurance details at check-in.
• Process patient payments including deductibles and co-pays.
• Schedule follow-up appointments and prosthetic-related visits.
• Serve as liaison for clinic services and patient support programs.
• Collaborate with Revenue Cycle Management to obtain patient information.
• Maintain accurate electronic health records for all patients.

Skills

Front desk reception

Customer service

Telephone communication

Computer proficiency

Education

High school diploma

Tools

Windows-based software

Job description

Hanger, Inc. is seeking a front desk receptionist to ensure a seamless experience for patients, staff and referral sources. The role emphasizes front desk operations, patient check-ins, insurance verification and accurate record keeping.

Strong communication, computer proficiency and a positive, patient-centered approach are essential. Candidate should have a background in receptionist work with medical front office exposure; a valid driver’s license may be required.