Patient Access Specialist: Front Desk & Care Coordination

Hanger; Omaha (NE); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Benefits

401k Savings and Retirement Plan

Paid Holidays

PTO and Sick time

Parental Bonding Leave

Employee Referral Bonus

Mentorship Programs

Job summary

Hanger, Inc. in Omaha, NE seeks a friendly front desk receptionist to help patients, staff, and referral sources by managing front office operations efficiently.

You will greet patients, verify demographics, schedule follow-ups, collect payments, and maintain electronic health records while collaborating with the Revenue Cycle Management team.

Strong communication, computer proficiency, and a client-first attitude are essential; prior medical front office experience is preferred.

Qualifications

• High school diploma or equivalent required.
• Experience in a receptionist role or medical front office preferred.
• Strong communication and computer proficiency required.

Responsibilities

• Greet and assist patients at the front desk, provide wait time information and handle inquiries.
• Verify and update patient demographics and insurance details during check-in; handle registrations.
• Collect patient payments (deductibles, copays, co-insurance) at the front desk.
• Coordinate follow-up appointments, including cast/measure, delivery, and prosthetic care plans.
• Serve as liaison for clinic services and patient experience programs; assist RC M team as needed.
• Maintain accurate and complete electronic health records for all patients.

Skills

Customer service

Front desk

Communication

Medical front office

Typing 30 wpm

Education

High school diploma

Tools

Windows-based software

Microsoft Office

Job description

Hanger, Inc. in Omaha, NE seeks a friendly front desk receptionist to help patients, staff, and referral sources by managing front office operations efficiently.

You will greet patients, verify demographics, schedule follow-ups, collect payments, and maintain electronic health records while collaborating with the Revenue Cycle Management team.

Strong communication, computer proficiency, and a client-first attitude are essential; prior medical front office experience is preferred.