Patient Access & Scheduling Specialist

Talentify; Nashville (TN); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Benefits

401k Savings and Retirement Plan

Paid Holidays & PTO

Parental Bonding Leave

Mentorship Programs

Job summary

Hanger, Inc. seeks a friendly front desk receptionist to ensure a seamless patient experience at the clinic. You will greet patients, verify demographics and insurance, and handle registrations with accuracy.

You will collect payments, schedule appointments, and support the Revenue Cycle Management team while maintaining precise electronic health records and delivering excellent service to patients and staff.

Qualifications

• High school diploma or equivalent required.
• Less than one year of customer service or receptionist experience preferred.
• Experience in medical front office procedures is a plus.
• Valid driver’s license and clean driving record may be required.

Responsibilities

• Greet patients and visitors at the front desk with a friendly, helpful demeanor.
• Verify demographics and insurance details during check-in and handle registrations.
• Process patient payments including deductibles and copays at the front desk.
• Schedule appointments and coordinate follow-ups for casts, measurements, and prosthetic care.
• Maintain accurate electronic health records and collaborate with the RCM team.
• Provide general administrative support as needed.

Skills

Customer service

Front desk

Communication

Computer skills

Education

High school diploma

Tools

Windows OS

MS Office

Job description

Hanger, Inc. seeks a friendly front desk receptionist to ensure a seamless patient experience at the clinic. You will greet patients, verify demographics and insurance, and handle registrations with accuracy.

You will collect payments, schedule appointments, and support the Revenue Cycle Management team while maintaining precise electronic health records and delivering excellent service to patients and staff.