Patient Access & Front Desk Specialist

Hanger; Independence (MO); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Competitive Compensation Packages

8 Paid National Holidays

4 Floating Holidays

PTO: Vacation and Sick time

Medical, Dental, and Vision Benefits

401k Savings and Retirement Plan

Parental Bonding Leave for New Parents

Referral Bonus Program

Mentorship Programs

Job summary

Hanger, Inc. in Independence, MO is seeking a friendly Front Desk/Receptionist to ensure a seamless patient experience. You will greet patients, verify demographics and insurance, and handle payments at the front desk.

The role requires strong communication and computer proficiency, with experience in medical front office procedures preferred. Join a team focused on exceptional patient care and efficient clinic operations.

Qualifications

• Front desk or reception experience preferred.
• Strong communication and computer skills required.
• Medical front office procedures familiarity is a plus.

Responsibilities

• Greet patients and assist at front desk, manage check-in/out.
• Verify and update patient demographics and insurance during check-in.
• Collect patient payments including deductibles and co-insurance.
• Schedule follow-up appointments and prosthetic care visits.
• Coordinate with clinic services and answer patient questions.
• Maintain accurate electronic health records.

Skills

Front desk

Customer service

Communication skills

Computer proficiency

Education

High school diploma or equivalent

Tools

Windows-based software

EHR systems

Microsoft Office

Email

Job description

Hanger, Inc. in Independence, MO is seeking a friendly Front Desk/Receptionist to ensure a seamless patient experience. You will greet patients, verify demographics and insurance, and handle payments at the front desk.

The role requires strong communication and computer proficiency, with experience in medical front office procedures preferred. Join a team focused on exceptional patient care and efficient clinic operations.