Patient Access & Care Coordinator

careers-hanger; Henderson (NV); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive compensation package

401k Savings and Retirement Plan

Medical, Dental, and Vision Benefits

Paid Holidays and Floating Holidays

PTO (Vacation and Sick Time)

Job summary

Hanger, Inc. is hiring for a front desk receptionist to ensure a seamless experience for patients, staff, and referral sources. You will manage reception, intake, payments, and appointment scheduling in a busy clinical setting.

The role requires strong communication, computer proficiency, and a focus on patient-centered service. Prior front office or medical office experience is preferred, and a valid driver’s license is required.

Qualifications

• High school diploma or equivalent required.
• Less than one year of customer service or related experience required.
• Experience in a receptionist role or medical front office preferred.
• Must have, or be eligible to obtain, a valid driver’s license and driving record within policy.

Responsibilities

• Greet and assist patients at the front desk and provide information on wait times.
• Verify and update patient demographics and insurance details during check-in; handle walk-in registrations.
• Collect patient payments including deductibles, copays, and coinsurance at the front desk.
• Coordinate follow-up appointments, including casts and measures, delivery, and prosthetic care plans.
• Serve as a liaison for clinic services and patient experience programs and resources.
• Collaborate with Revenue Cycle Management to obtain necessary patient information.
• Maintain accurate and complete electronic health records for all patients.

Skills

Customer service

Communication skills

Front desk experience

Education

High school diploma or equivalent

Job description

Hanger, Inc. is hiring for a front desk receptionist to ensure a seamless experience for patients, staff, and referral sources. You will manage reception, intake, payments, and appointment scheduling in a busy clinical setting.

The role requires strong communication, computer proficiency, and a focus on patient-centered service. Prior front office or medical office experience is preferred, and a valid driver’s license is required.