Patient Access & Scheduling Specialist

Virginia Mason Franciscan Health; Bellevue (WA); On-site; USD 33,000 - 44,000; Full time

Job summary

Virginia Mason Franciscan Health in Bellevue, WA is seeking a Patient Access Representative to manage the patient intake process, verify eligibility, collect payments, and schedule appointments. You will interact with patients in person and by phone, ensuring accurate data entry and upholding established guidelines.

You will record demographic and insurance information, assist with referrals and authorizations, and explain plan coverage to patients while maintaining meticulous records in the

Qualifications

• One year of customer service work experience.
• Two years of customer service work experience.
• Healthcare or Call Center experience.

Responsibilities

• Register and check patients in/out, validating demographics and insurance.
• Collect co-pays and payments; balance cash drawers and reconcile end-of-day.
• Verify insurance eligibility and process referrals and/or pre-authorizations.

Skills

Customer service

Healthcare experience

Job description

Virginia Mason Franciscan Health in Bellevue, WA is seeking a Patient Access Representative to manage the patient intake process, verify eligibility, collect payments, and schedule appointments. You will interact with patients in person and by phone, ensuring accurate data entry and upholding established guidelines.

You will record demographic and insurance information, assist with referrals and authorizations, and explain plan coverage to patients while maintaining meticulous records in the