Patient Access Specialist: Front Desk & Benefits

MHM Support Services; United States; Remote; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Tuition assistance

Retirement plan matching

Job summary

Mercy in the United States is seeking a Patient Access Representative who will be the first point of contact for patients, handling scheduling, registration, benefit verification, pre-certification and financial clearance while maintaining data accuracy and compliance with Mercy standards.

Required: 1–3 years clerical and customer service experience, High School diploma (some college helpful); strong written and oral communication; ability to work under pressure.

Qualifications

• 1–3 years of clerical and customer service experience.
• Experience with medical terminology and insurance plans.
• High School diploma; some college helpful.

Responsibilities

• Schedule appointments and register patients.
• Verify benefits and pre-certifications.
• Ensure accurate patient data for records and billing.
• Coordinate with insurance carriers and hospital staff.

Skills

Customer service

Phone etiquette

Data entry

Insurance knowledge

Medical terminology

Education

High School diploma

Some college

Job description

Mercy in the United States is seeking a Patient Access Representative who will be the first point of contact for patients, handling scheduling, registration, benefit verification, pre-certification and financial clearance while maintaining data accuracy and compliance with Mercy standards.

Required: 1–3 years clerical and customer service experience, High School diploma (some college helpful); strong written and oral communication; ability to work under pressure.