Patient Access Specialist — Compassionate Front Desk Pro

Mercy Hospital St. Louis Critical Care Medicine Fellowship; Troy (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Tuition assistance

Retirement plan match

Job summary

Mercy seeks a Patient Access Representative to be the first point of contact for patients at Mercy facilities. You will assist with scheduling, registration, benefit verification, pre-certification and financial clearance, and ensure accurate data entry into patient records.

Ideal candidates have 1–3 years of clerical and customer service experience, familiarity with medical terminology and insurance plans, and a High School diploma (some college helpful).

Qualifications

• 1-3 years clerical experience and customer service experience preferred.
• Experience with medical terminology and insurance plans preferred.
• High School diploma required; some college helpful.

Responsibilities

• Facilitate all components of the patient's entrance into Mercy facilities, including scheduling, registration, benefit verification, pre-certification and financial clearance.
• Ensure that the most accurate patient data is obtained and populated into the patient record.

Job description

Mercy seeks a Patient Access Representative to be the first point of contact for patients at Mercy facilities. You will assist with scheduling, registration, benefit verification, pre-certification and financial clearance, and ensure accurate data entry into patient records.

Ideal candidates have 1–3 years of clerical and customer service experience, familiarity with medical terminology and insurance plans, and a High School diploma (some college helpful).