Patient Access Specialist — Scheduling & Financial Clearance

Mercy Hospital St. Louis Critical Care Medicine Fellowship; Cape Girardeau (MO); On-site; USD 35,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Paid time off

Tuition support

Retirement plans

Job summary

Mercy is seeking a Patient Access Representative to facilitate patient entry into Mercy facilities. This full-time role involves scheduling, registration, benefit verification, pre-certification and financial clearance including pre-visit collection.

The position requires 1-3 years clerical and customer service experience, familiarity with medical terminology and insurance plans, and a high school diploma (some college helpful). Weekend/holiday shifts are typical.

Qualifications

• 1-3 years clerical experience and customer service experience preferred.
• Experience with medical terminology and insurance plans preferred.
• High School diploma required; some college helpful.

Responsibilities

• Facilitate all components of the patient's entrance into Mercy facilities, including scheduling, registration, and benefit verification.
• Handle pre-certification and financial clearance, including pre-visit collection.
• Ensure accurate patient data is obtained and populated into the patient record and communicate effectively with patients and staff.

Skills

Customer service

Communication skills

Attention to detail

Telephone etiquette

Organization

Education

High School diploma

Some college

Job description

Mercy is seeking a Patient Access Representative to facilitate patient entry into Mercy facilities. This full-time role involves scheduling, registration, benefit verification, pre-certification and financial clearance including pre-visit collection.

The position requires 1-3 years clerical and customer service experience, familiarity with medical terminology and insurance plans, and a high school diploma (some college helpful). Weekend/holiday shifts are typical.